There are a number of tools available in Exact Macola 10 to help you get the data you need out of the system. You can utilize the hundreds of out of the box reports, design custom reports in Crystal and SSRS, or use the Workspaces as a powerful reporting tool.
But what if you just want simple list type reports that are configured to return what you specifically want to see? Then the Template functionality is exactly what you need!
In this example we will turn a search on Help Desk requests (a workflow that we have configured in our Exact Macola 10 environment to track when employees need IT assistance) into a one-click report.